Terms and Conditions

Effective Date at August 26, 2026

1. Overview

These Terms and Conditions serve as the official legal binding agreement between Shirtique (hereinafter referred to as "we", "us", "our store") and all users, visitors and customers (hereinafter referred to as "you", "users") who browse the website, purchase products and use our shopping services. These terms regulate all behaviors of users accessing our website, purchasing Polo shirts, T-shirts and other apparel products, and enjoying logistics, after-sales and customer services. By accessing our website and completing any purchase behavior, you confirm that you have read, understood and fully accepted all the terms of this agreement.

2. Acceptance of Terms

All shopping behaviors, website browsing, order submission and payment operations on our official website are deemed as your voluntary acceptance of these Terms and Conditions, as well as our Shipping Policy, Refunds & Returns Policy, Payment Policy and Privacy Policy. If you do not agree to any part of the above terms, please stop using our website and services immediately. We reserve the right to refuse service, terminate orders and restrict access for users who violate the agreement terms.

3. Products, Services & Order Acceptance

Our store mainly provides high-quality casual apparel products, including all styles of Polo shirts and T-shirts, covering daily casual, leisure and simple business casual wearing scenarios. We strictly control product quality through reliable suppliers and offline physical store quality inspection.

All product pictures, sizes, descriptions, prices and styles displayed on the website are real and effective, and we try our best to ensure the accuracy of product information. Slight color difference caused by different device displays is not regarded as product quality problem.

After you submit and pay for an order successfully, we will complete order verification and acceptance within the specified processing time. We reserve the right to refuse or cancel orders with abnormal information, false information, repeated malicious orders or high-risk transaction suspected problems, and will give full refund for cancelled abnormal orders.

4. Pricing and Payment

All product prices displayed on our website are final prices, denominated in US dollars, excluding no hidden fees. We support multiple global mainstream payment methods including Visa, Mastercard, American Express, Discover, JCB, Diners Club, Visa Electron and Maestro.

All transactions adopt real-time settlement mode. After the payment is successfully verified by the system, the order will take effect officially. We reserve the right to adjust product prices and preferential activities according to market operation needs, and the adjusted prices will take effect after being updated on the website, which will not affect confirmed paid orders.

5. Shipping Policy Terms

All orders will be processed within 2 working days and delivered by UPS official logistics. The standard delivery cycle is 3–6 working days with free shipping for all orders. Bulk orders will adopt special truck delivery service, and the delivery driver will confirm the delivery time in advance.

Unshipped orders support full refund cancellation; shipped orders shall follow the after-sales return process for any demand of return. We are not responsible for logistics delays caused by force majeure factors such as extreme weather, natural disasters and official logistics system failures.

6. Returns & Refunds Terms

We support 30-day free return and exchange services for eligible unused, unwashed and intact Polo shirts and T-shirts with original tags. Quality problems caused by store side support free return and exchange with store-borne freight; personal reason returns shall be borne by customers themselves.

After receiving and inspecting the returned products, we will complete the refund within 2 working days, and the funds will be returned to the original payment account. The specific bank arrival time is subject to the rules of the card-issuing financial institution.

7. Intellectual Property Rights

All website content of Shirtique, including but not limited to product pictures, text descriptions, logo design, website layout, copywriting content and brand graphics, are protected by US and international intellectual property laws. All intellectual property rights belong exclusively to our store.

No user or third party may copy, reproduce, modify, disseminate, commercially use or steal our website content, brand images and product materials without our written official authorization. We will pursue legal liability for any intellectual property infringement behavior.

8. Limitation of Liability

Shirtique shall be responsible for product quality problems, wrong delivery and our own service faults within the scope stipulated by law and policies. Under no circumstances shall we be liable for any indirect loss, accidental loss, economic loss or spiritual loss caused by user’s improper operation, personal subjective reasons, third-party service faults or force majeure factors.

Our maximum liability for any single order dispute shall not exceed the actual total payment amount of the corresponding order.

9. Governing Law

These Terms and Conditions and all service disputes arising from the use of our website and products shall be governed by the laws of the State of California, United States. Any dispute, consultation and litigation shall be resolved in accordance with local legal provisions of California.

10. Changes to Terms

We reserve the right to update, revise and optimize these Terms and Conditions irregularly according to business development, policy adjustment and platform rule requirements. The updated terms will be published on the official website page and take effect immediately after publication. Your continued use of our website and purchase services after the update of the terms means that you accept the latest revised agreement content.