Privacy Policy

1. Effective Date

This Privacy Policy shall take effect as of August 26, 2026. This policy applies to all users who visit our official website, browse products, place orders and enjoy our shopping services. This document is formulated in accordance with international data protection regulations and Google Merchant Center (GMC) compliance standards, guiding the collection, use, storage and protection of your personal information.

2. Information We Collect

To provide you with accurate order fulfillment, after-sales service and optimized shopping experience, Shirtique only collects necessary and legal user personal information, which is limited to the following categories:
  • Identity Information: Customer name, nickname, valid email address, contact phone number.
  • Shipping & Billing Information: Recipient address, zip code, country and region information for order delivery and billing verification.
  • Transaction Information: Order records, purchased Polo shirt and T-shirt product information, payment amount, transaction time and order status.
  • Website Browsing Information: Access time, page browsing records, device model, browser type and IP address (anonymous statistical data).
  • Service Feedback Information: Customer consultation records, after-sales messages and feedback content.
We will never collect sensitive personal information such as your race, religion, health status, private chat records and unnecessary personal privacy data.

3. Personal Information Sources

All personal information we obtain is legally and actively provided by users or automatically collected through secure website access behaviors, with specific sources as follows:
  • Information actively submitted by users during account browsing, order registration, checkout payment and customer service consultation.
  • Public and anonymous browsing data automatically recorded by our official website system when users visit product pages, browse Polo shirts, T-shirts and other apparel products.
  • Legally authorized data provided by formal third-party payment service providers and logistics service providers in the process of order transaction and delivery.

4. How We Use Your Personal Information

We only use your personal information for legitimate shopping service purposes, and will not use your information for illegal profit-making activities. The specific usage purposes are as follows:
  • Complete order confirmation, payment verification, product delivery and after-sales follow-up to ensure the normal completion of your purchase of Polo shirts, T-shirts and other products.
  • Reply to your online consultation, solve order problems, product size and style questions, and provide professional customer service support.
  • Send order status updates, logistics notifications and after-sales service reminders to ensure your shopping experience.
  • Optimize website product display, adjust apparel product styles, and improve website operation and user shopping experience.
  • Prevent transaction fraud, judge abnormal orders, and protect your transaction and property safety.
  • Comply with legal obligations such as tax records and transaction data retention required by U.S. local laws.

5. How We Disclose Personal Information

Shirtique will never sell, rent or leak your personal information to unrelated third parties without your explicit consent. We only disclose your necessary information to compliant third-party service providers for the purpose of completing order services, and all cooperative parties have signed strict data confidentiality agreements.
Legal and compliant disclosure scenarios include:
  • Disclose necessary shipping information to logistics and delivery service providers to complete product transportation and delivery.
  • Disclose transaction and payment information to certified third-party payment gateways to complete fund settlement and payment verification.
  • Disclose information in accordance with mandatory requirements of national laws, judicial institutions and regulatory authorities.
  • Share anonymous and desensitized statistical data with website operation and analysis service providers to optimize website services.

6. Data Security & Data Retention

Data Security

We adopt industry-standard technical and management measures to protect your personal data: the website uses global universal SSL encryption transmission, server data is stored in encrypted form, equipped with professional firewall and risk monitoring system. We set strict internal data access permissions, only authorize designated staff to access user information for service processing, and strictly prohibit private viewing, copying and leakage of user data.

Data Retention

We only retain your personal information within the time limit required by business needs and laws. User order transaction data will be retained in accordance with U.S. commercial and tax law requirements, and will be permanently deleted and destroyed after the legal retention period expires. For your personal contact and browsing information, we will take the initiative to clean up invalid data regularly. You can apply for data deletion at any time through customer service channels.

7. Third-Party Links

Our official website may contain third-party website links, including payment platform official websites, logistics inquiry websites and social media platforms. These third-party websites have independent privacy policies and data protection systems, which are not under our management and control.
We will not be responsible for the data security and privacy protection behaviors of third-party websites. We recommend that you carefully check the privacy policy of the corresponding third-party platform before clicking the link to access. Your browsing and operation on third-party websites shall be subject to the rules of the third-party platform.

8. Your Rights

As a user of our website, you enjoy the following legal personal information protection rights:
  • Right to Access: You have the right to inquire and obtain your personal information stored by us.
  • Right to Correction: You can apply for modification and correction of your wrong or incomplete personal information.
  • Right to Deletion: You can apply for deleting your personal information when the service purpose is completed or the information is invalid.
  • Right to Restrict Processing: You have the right to require us to suspend the processing of your personal information under legal conditions.
  • Right to Withdraw Consent: You can withdraw your authorization for us to collect and use your information at any time.
  • Right to Complaint: If you think our information processing behavior violates the privacy policy, you can contact our customer service to file a complaint and solve it.

9. Children’s Privacy

Shirtique’s website products and services are oriented to adult consumers. We do not actively collect personal information of minors under the age of 18. If you are a minor, please do not use our website services or submit any personal information without the guidance and consent of your parents or guardians.
If we accidentally obtain the personal information of minors, we will immediately take measures to delete and destroy the relevant data, and terminate the corresponding service. If you find that we have collected minor information without authorization, please contact us in time to deal with it.

10. Cookies Policy

Our official website uses Cookies technology to improve user browsing experience and optimize website service quality. Cookies are small text files stored on your device when you visit our website, which can record your browsing preferences, product browsing records and website access status.
Purposes of Using Cookies: Remember user browsing habits, quickly load commonly visited pages, optimize product recommendation of Polo shirts and T-shirts, count website visitor data, and improve website operation efficiency.
You can freely manage and disable Cookies functions through your browser settings. Disabling Cookies will not affect your normal order placement and payment functions, but may cause individual page display and personalized recommendation functions to be abnormal. We will not obtain your private device data through Cookies.

11. Changes to This Privacy Policy

We reserve the right to update and revise this Privacy Policy irregularly in response to business adjustment, website service upgrade and legal policy changes. Once the policy content is updated, we will publish the latest version on the official website and update the effective date synchronously.
The revised privacy policy will take effect immediately after it is published on the website. Your continued use of our website and services after the update means that you fully recognize and accept the latest policy terms. We recommend that you check this page regularly to keep abreast of the latest privacy protection rules.

12. Contact Information

If you have any questions, suggestions or rights application demands about this Privacy Policy and personal information protection, please contact us through the official channels below:
Store Name: Shirtique
Address: 2200 Eastridge Loop #2085, San Jose, CA 95122, United States
Phone: +1 408-532-1928
Email: info@shirtiqued.com
Business Hours (Pacific Time):
Monday – Thursday: 10:00–20:00
Friday – Saturday: 10:00–21:00
Sunday: 11:00–19:00
Response Time: We will respond within 24 hours.