Shipping Policy

Effective Date at August 26, 2026

1. Order Processing Time

All orders for our core products including Polo shirts and T-shirts will be processed within 2 business days after successful payment and order confirmation. Processing includes order verification, product quality inspection, packaging, and logistics arrangement. Orders placed on weekends or official holidays will be processed sequentially on the next working day.

2. Order Cut-Off Time

The daily order cut-off time is 18:00 Pacific Time. Orders submitted and paid before 18:00 PT will enter the processing queue on the same day. Orders completed after the cut-off time will be scheduled for processing on the next business day.

3. Shipping & Delivery Time

After order processing is completed and the package is dispatched, the standard delivery time is 3–6 business days for all available shipping regions. Delivery time is subject to normal logistics operation, excluding extreme weather, customs inspection, and regional logistics delay factors.

4. Shipping Fee

Shirtique provides free shipping service for all eligible orders. No additional shipping fees, handling fees or hidden logistics charges will be charged to customers.

5. Shipping Regions

We currently support shipping to all regions within theUnited States, including all states and territories of the US. We do not support international cross-border shipping for the time being.

6. Delivery Partner & Delivery Instructions

We exclusively cooperate with UPS as our official logistics delivery partner to ensure stable and safe package transportation.

For regular-sized apparel products (Polo shirts, T-shirts), standard UPS courier delivery will be adopted. For oversized or bulk orders with large quantity, we will arrange truck delivery service. The truck delivery driver will contact customers in advance to confirm the delivery time and appointment, ensuring someone is available at the receiving address to sign for the package and avoid delivery failure or package return.

7. Order Cancellation Rules

Full Refund Cancellation: Customers can apply for free order cancellation and get a full refund before the order is processed and shipped. All unshipped orders can be cancelled without any service fee or deduction.

After Shipment Rules: Once the order has been processed, packaged and dispatched, order cancellation is no longer supported. If you need to return or exchange products after delivery, you must follow our official Returns & Refunds Policy to complete the return and refund process.

8. Tracking Your Order

After the package is dispatched, we will send an official shipping confirmation email with a unique UPS tracking number to your reserved email address. You can enter the tracking number on the official UPS website or our store website to check the real-time logistics status, including package departure, transit, local delivery and signed status. We recommend tracking your order regularly to master the delivery progress in real time.